Delivery & Service Policy

By placing an order, you are agreeing to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Delivery times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Fancy Papers Supplier retains the right to refuse any request or order made by you. If your order is accepted, we will inform you by email. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit, debit card or card holder used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.

OUR CONTRACT

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

PRICING AND AVAILABILITY

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund if paper have not been custom printed, custom produced, cut, folded, used or altered. Where applicable, prices are inclusive of Goods & Service Tax. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’ The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies

DISCOUNT CODES

Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. The conditions of use relating to any discount code will be specified at the time of issue. These T&Cs relate to all Fancy Papers Supplier promotions, competitions and discount codes (unless otherwise stated). Only one promotion code can be used per order. A promotion code can’t be used after an order has been placed

DISCLAIMER OF LIABILITY

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

VARIATION

Fancy Papers Supplier shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

COMPLAINTS

We operate a complaint handling procedure which we will use to try to resolve disputes when they first arise: please let us know if you have any complaints or comments. You can send to  sales@fancypapers.com