Privacy Policy

Who we are

Our website address is: http://www.fancypapers.com/e-store/.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Forms

To contact us, please see and use the Contact us page.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How we use your data

We will only use your data where the law allows us to:

  1. Where we need to perform the contract we are about to enter into or have entered into with you.
  2. Where we respond to your queries or request and resolve complaints if any.
  3. Where we need to comply a legal or regulatory obligation.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. By law, we have to keep basic information about our customers for seven years for tax purposes.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. 

Your Personal Data will be used for the following purposes:

  • Opening of account or provide you the Products and Services
  • Facilitating our daily operations
  • Facilitating third party services if needed, obtained, administered through us
  • Processing of payment instructions
  • Enforcement of repayment obligations if needed

Disclosure of Personal Data

We will take reasonable steps to protect your Personal Data against unauthorised disclosure.  You understand that the transmission of information via internet is not completely secure. We cannot guarantee the security of your Personal Data transmitted to our websites, online services and other Apps. We will do our best to protect your Personal Data and any transmission is at your own risk.

Withdrawal of Consent and Correction of your Personal Data

If you would like to withdraw your consent or make correction to the Personal Data

provided to us, please write in to our DPO:

The Data Protection Officer

9, Playfair Road, Singapore 367985 or email: mdi@fancypapers.com